Partner Access Required

Partner Portal

The Vobiz Partner Program gives resellers and platform builders full programmatic control over their entire customer ecosystem — account provisioning, balance management, DID inventory, CDR access, and analytics — through a single API.

As a Vobiz Partner, you are the master account. You hold the primary balance, you create and fund customer sub-accounts, and you have read-visibility into all their traffic and transactions.

Enable Partner Access

The Partner API is not enabled by default. To become a Vobiz Partner and unlock access to the Partner Portal and API, reach out to our team. We will set up your partner account, issue your credentials, and onboard you to the reseller program.

Contact support@vobiz.ai to get started

Typical response time: 1 business day

What is the Partner Program?

The Partner Program is Vobiz's white-label reseller infrastructure. It lets you build a voice platform on top of Vobiz's SIP trunking and telephony backbone — provisioning Vobiz accounts for your own end-customers, funding their wallets from your master balance, and monitoring their usage — all without your customers needing to interact with Vobiz directly.

Relationship Hierarchy

You (Partner)Master Account

Hold the primary Vobiz balance. Billing entity. Full API access. Creates and funds all customer accounts.

Your CustomersChild Accounts

Virtual wallet funded by you. Get DIDs assigned by you. Make and receive calls on Vobiz infrastructure. Invisible to Vobiz billing.

VobizInfrastructure

Provides SIP trunking, phone numbers, call routing, CDRs, and the partner API layer.

How It Works

Get partner credentials

Contact support@vobiz.ai. You receive a Partner ID (X-Auth-ID) and Auth Token (X-Auth-Token) tied to your master account.

Create customer accounts

Use the Create Customer Account API to provision a sub-account for each of your clients. Store the returned auth_id in your database.

Fund customer wallets

Transfer balance from your partner account to each customer wallet using the Transfer Balance API. Customers cannot make calls without balance.

Assign phone numbers

Use the Vobiz console or API to assign DID phone numbers to each customer account. Monitor assigned numbers via the Numbers API.

Monitor usage and billing

Pull CDRs and transaction logs for any customer at any time. Use analytics to identify top spenders, troubleshoot call quality, and run monthly billing cycles.

What You Can Do

Customer Account Management

Provision and manage sub-accounts (customers) under your partner master account. Create, list, and inspect any customer account instantly.

Balance & Wallet Management

Transfer credits from your partner balance to customer wallets. View real-time wallet solvency for any customer at any time.

Phone Number (DID) Inventory

View all virtual numbers assigned to each customer. Monitor allocation status and ensure every customer has active numbers.

CDR Access (Call History)

Read-access to all call detail records for every customer. Filter by date, direction, status, hangup cause — for one customer or all.

Transaction Ledgers

Full financial audit trail. Per-customer transaction history and a global reconciliation log across your entire book of business.

Dashboard & Analytics

High-level summary of active accounts and total balance, plus date-range analytics to identify top spenders and audit call volume vs. cost.

Get Partner Access

Partner access is not self-serve. It requires a brief onboarding process where the Vobiz team verifies your use case, sets up your master account, configures your balance and credit limits, and issues your credentials.

Email us to enable Partner access

Send an email to support@vobiz.ai with your company name, your intended use case (reseller, platform builder, enterprise), and approximate expected call volume. We will get back to you within 1 business day.

Company name and registered address

Intended use case (reseller / platform builder / enterprise)

Approximate monthly call volume

Preferred starting credit amount

Send email to support@vobiz.ai

Authentication

The Partner API uses the same dual-header authentication as the core Vobiz API. Every request must include your Partner credentials — retrievable from the Partner Console.

X-Auth-IDRequired

Your permanent Partner ID (e.g. partner-882...). This never changes.

X-Auth-TokenRequired

Your rotating secret API token. Rotate immediately if compromised.

AcceptRequired

Must be application/json on all GET and POST requests.

Content-TypePOST/PUT only

Must be application/json for all POST/PUT requests with a body.

Security: Never expose your X-Auth-Token in client-side code, browser console, or version control. If compromised, rotate it immediately in the Partner Console.