How can I contact support?
The Vobiz engineering and success teams are always readily available to assist you with API integration, network debugging, capacity upgrades, and billing inquiries.
Email Support
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Our dedicated team is ready to assist you. For priority routing, please contact us from the email address registered to your Vobiz dashboard account.
support@vobiz.aiWhen contacting support, please include:
- Your Account ID / Workspace Name.
- The specific exact time (with timezone) you encountered an issue.
- Relevant `Call IDs` or `Record IDs` from your logs if debugging a failed call.
- An exact snippet of your Voice XML payload (if debugging XML).