Conference

Manage multi-participant conference calls with Vobiz's Conference API for traditional meeting use cases.

Conferences let you involve multiple participants in a single call. Using Vobiz's Conference API, you can manage ongoing and completed conferences in your account, terminate ongoing conferences, and retrieve details of an ongoing or completed conference.

Base URL

https://api.vobiz.ai/api

Endpoint

https://api.vobiz.ai/api/v1/Account/{auth_id}/Conference/

Authentication Required:

  • • X-Auth-ID header with your account ID (e.g., {Auth_ID})
  • • X-Auth-Token header with your account Auth Token
  • • Content-Type: application/json for POST requests

Conference vs Multiparty Call

Vobiz offers two solutions for multi-participant calls, each optimized for different use cases:

Conference

Traditional Meeting Use Cases

  • Best for: Traditional conference calls, team meetings, webinars, group discussions
  • Setup: Typically initiated via XML (Conference element) during call flow
  • Control: Basic member controls (mute, deaf, kick, hang up)
  • Features: Simple recording, audio/text playback to members
Multiparty Call (MPC)

Advanced Contact Center Use Cases

  • Best for: Contact centers, sales dialers, customer support, complex call flows
  • Setup: API-driven with programmatic participant management
  • Control: Advanced controls including role-based permissions, coach mode, hold states
  • Features: Dual-level recording, pause/resume, participant-level recording, supervisor monitoring

Recommendation: Use Conference for simple multi-participant calls and meetings. Choose Multiparty Call when you need advanced control, role-based permissions, or contact center features like coach mode and supervisor monitoring.

Key Features

Conference Management

  • Retrieve details of ongoing conferences
  • List all active conferences in your account
  • Terminate individual or all conferences
  • Monitor conference runtime and participant count

Member Control

  • Mute/unmute individual members or all members
  • Deaf/undeaf members to control what they hear
  • Kick members (disconnect with XML continuation)
  • Hang up members (terminate connection)
  • Play audio or text to specific members

Recording & Transcription

  • Start/stop recording during ongoing conferences
  • Support for MP3 and WAV file formats
  • Automatic transcription (English, under 4 hours)
  • Callback notifications for recording completion

Member Operations

Control individual conference members or perform actions on all members simultaneously. Most operations support targeting by member_id, comma-separated list of IDs, or "all" for bulk operations.

Conference Members

Explore all member control operations including mute, deaf, kick, hang up, and audio/text playback features.

View All Member Operations →

Recording Operations

Record conference calls with automatic transcription support. Recordings can be started and stopped during ongoing conferences for flexible compliance and documentation needs.

Conference Recording

Learn about conference recording features including transcription, callback events, and file format options.

View Recording Documentation →