Conference Recording
Record conference calls with optional transcription and custom file formats.
Conference Recording allows you to capture audio from your conference calls for compliance, training, or archival purposes. You can start and stop recordings dynamically during a conference, and optionally enable real-time transcription.
Important: Recording can be started at any time during the conference and will capture audio from all participants until explicitly stopped or the conference ends.
Recording Features
Multi-Track Recording
Record all conference participants in a single mixed audio file.
Transcription
Enable automatic speech-to-text transcription with timestamps.
File Formats
Choose from MP3 or WAV format for your recording output.
Secure Storage
Recordings are stored securely and accessible via HTTPS URLs.
Available Operations
Best Practices
1. Legal Compliance
Ensure you have consent from all participants before recording. Laws vary by jurisdiction. Consider playing an announcement at the start of recording.
2. Storage Management
Download and archive recordings to your own storage system. Recording URLs may have expiration policies depending on your account settings.
3. Quality Settings
Use WAV format for highest quality, MP3 for smaller file sizes. Enable transcription for searchability and accessibility.
4. Error Handling
Always verify recording has started successfully before proceeding. Handle cases where recording fails to start or stops unexpectedly.
Tip: You can retrieve recording details and download URLs from the Call Detail Records (CDR) API after the conference ends.