Overview

Bolna.ai offers a powerful platform for building conversational voice agents. By integrating with Vobiz, you can leverage our premium SIP trunking to give your agents global calling capabilities with superior reliability.

Prerequisites

Before starting, ensure you have:

Step 1: Add Vobiz as a Provider

Log in to the Bolna Platform and navigate to the Providers section. You can find your credentials in the Vobiz Dashboard.

Locate the Vobiz provider option and enter your Vobiz Auth Token and Auth Secret.

Find your unique API credentials in the Vobiz Console (Dashboard → Settings → API Keys):

• Auth Token

  <your_auth_token>

• Auth Secret

  <your_auth_secret>

Connection Success

Once you have successfully entered your credentials, you should see the Vobiz telephony status marked as Connected.

Step 2: Configure Outbound Calls

To enable your agents to make outbound calls, you need to select Vobiz as the telephony provider within the agent settings.

In the "Call Agent" section, choose Vobiz from the provider dropdown.

Success Target

Awesome! Your AI agent will now route outbound calls directly through your Vobiz SIP Trunk.

Step 3: Setup Inbound Calls

Configure which agent should answer incoming calls to your Vobiz numbers.

Select specific Vobiz phone numbers that will be handled by the chosen agent.

Step 4: Assign Phone Numbers

You can provision and buy new phone numbers directly within the Bolna.ai platform using Vobiz inventory.

Resources